Consulting · Onboarding · Support
Services and Advanced Support
Exosite's support plans put an expert on your team for hardware decisions, platform setup, analytics, or onboarding the people who'll use the dashboard. So your engineers can stay focused on the equipment, not the platform.
Focus on the Milestones
Our experts answer product questions, help with hardware decisions, and set up the rules, analytics, and dashboards you need, so your team hits its early milestones instead of getting stuck configuring the platform.
Experience
Exosite has consulted on and deployed IoT projects for 15+ years. Our applications engineers know sensor and hardware integration, and have carried customers from prototype through their first installations.
Long-term Guidance
Rolling out a large fleet brings its own challenges, like automating device and user provisioning, updating asset templates as you scale. Our support plans mean you can call and talk to an engineer who already knows your system.
Support & Service Capabilities
Four areas our team works in with you, every day.
Device Connectivity
Fieldbus, PLCs, wireless sensors, cellular, LoRa, Sigfox, embedded microcontrollers, industrial gateways, 4-20mA, analog. We work with all of it every day.
- Choosing hardware for the application
- Provisioning devices on the platform
- Integrating with third-party device management clouds
- Troubleshooting connectivity issues
Analytics
Getting data into the platform is step one. Turning it into something actionable is the harder part: dashboards, rules, transformations, and models that reflect how your equipment actually behaves.
- Dashboards built around your application
- Data transformations and rules
- Custom and off-the-shelf analytics
- Anomaly detection and other machine learning models
System Design & Consulting
Our support team talks architecture, technical hurdles, deployment plans, and business models, whatever is blocking you.
- Architecture diagrams and technical reviews
- Deploying to a large fleet of connected assets
- APIs and integrations
Partner Solutions
A connected system takes more than our platform: hardware, sensors, analytics, and more. We can point you to partners in our ecosystem who fit your project.
- Partner recommendations for hardware and analytics
- Support during partner integrations
Move faster with an engineer on your team.
Our onboarding packages give you a planned, multi-month focus: training, hardware help, and hands-on work to get your project moving.
Onboarding Includes
Edge Data Gathering & Device Connectivity
- Select hardware and communication protocols
- Assist with any custom code required
- Configure sensor data according to the ExoSense IoT data schema
ExoSense Condition Monitoring Application
- White-label your application
- Set up custom assets with rules, transforms, asset/device content, and alerts
- Create custom templates for scalability and repeatability
Advanced Topics
- Create executive dashboard views
- Create custom group views
- Create custom inline transforms and rules
- Create custom external transforms and rules